Shipping policy

Shipping Policy

Effective Date: May 26, 2026

Bootsy specializes in wide calf, thick thigh, and travel-friendly boots for women

Thank you for shopping with Bootsy. We are committed to getting your order to you as quickly and smoothly as possible. Please review the following shipping terms carefully before placing your order.

Order Processing

Orders are typically processed within 1-5 business days after payment confirmation.

Processing times may be longer during:

holidays
product launches
sales events
periods of high order volume

Orders are not processed, shipped, or delivered on weekends or major holidays.

Shipping Timeframes

Estimated shipping times vary based on destination and shipping method selected at checkout.

Typical delivery estimates:

United States: 5-12 business days
International Orders: 7-21 business days

Shipping times are estimates only and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on:

destination
package weight
shipping method
carrier rates

Occasionally, we may offer free shipping promotions which will be clearly stated on the Site.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing tracking information when available.

Please allow up to 48 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Bootsy Store is not responsible for:

packages shipped to incorrect addresses provided by customers
delays caused by incomplete address information
returned shipments due to address errors

If an order is returned to us due to an incorrect address, additional shipping charges may apply to resend the package.

Lost, Stolen, or Delayed Packages

Bootsy Store is not liable for:

lost packages confirmed delivered by the carrier
stolen packages
carrier delays
weather delays
customs delays
shipping interruptions outside our control

If your package is lost in transit, please contact the shipping carrier directly first. We will do our best to assist where possible.

International Shipping

International customers are responsible for:

customs duties
import taxes
VAT fees
brokerage fees
other country-specific charges

These fees are not included in product or shipping prices unless explicitly stated.

International delivery times may vary due to customs processing.

Split Shipments

In some cases, orders may arrive in multiple packages depending on:

warehouse availability
item availability
package size restrictions

You will receive tracking information for each shipment when applicable.

Refused or Undeliverable Packages

If a package is refused or returned due to:

failed delivery attempts
unpaid customs fees
incorrect address information

we reserve the right to deduct original shipping costs and return shipping fees from any refund issued.

For shipping questions or order assistance, please contact:

Bootsy Store
Email: contact@bootsy.store
Website: bootsy.store